Payment Policy

We offer multiple secure payment options for your convenience:

• Credit Cards (Visa, Mastercard, RuPay, American Express)
• Debit Cards
• UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
• Net Banking
• Digital Wallets
• Cash on Delivery (COD) — available on eligible products and serviceable PIN codes only

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Your security is our priority.

• All online payments are processed through secure and encrypted payment gateways.
• Threadss does not store your debit card, credit card, CVV, UPI PIN, or banking credentials.
• Your payment information is protected using industry-standard encryption and security practices.

• Prepaid Orders: Your order will be confirmed only after successful payment authorization.

You will receive an Order Confirmation via email and/or SMS once your order has been successfully placed.

If your payment is deducted but your order is not confirmed:

• Please wait for up to 30 minutes, as payment confirmation may be delayed.
• If the order is still not confirmed, the deducted amount is generally reversed automatically by your bank or payment provider.
• Refund timelines may vary depending on your bank and payment gateway, typically within 5–7 business days.

All applicable GST and other statutory taxes are included in the product price unless otherwise specified during checkout.

To prevent fraudulent transactions, Threadss may verify certain orders before processing them.

If required, we may contact you to verify:

• Billing details
• Delivery address
• Contact information
• Payment authenticity

If you have any questions regarding payments or encounter any payment-related issues, please contact our customer support team.